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Prepayment Card Feedback

Suffolk County Council are considering the use of prepaid cards for customers in receipt of direct payments. Activities Unlimited and the Disabled Children and Young People’s service are hoping to deliver a pilot service alongside Adult and Community Services.

Prepayment cards work just like any credit or debit card that you currently have, and they are used in exactly the same way, to pay for the activities and services that you offer. The preference would be that this becomes the default offer but the current alternative options for families who did not wish to have a prepaid card would still be available. More information about prepayment cards is available from the guide to the use of pre-paid cards

We welcome your feedback on prepayment cards and how you see them working for you. We would also like to know that methods of payment you currently accept and what methods you would be prepared to use in the future.

Please complete our feedback form below with any comments you may have.

If you would like to be involved in helping us with this work or require any additional information, please call us on 01473 260026